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As insurers increase their focus on predicting and preventing costly damage that drives up claims and premiums, telematics technology has come to play an increasing role. From video doorbells that reduce theft and vandalism to “smart plumbing” solutions that detect leaks and shut off water before in-home flooding can occur, these technologies clearly offer value to homeowners and insurers.
But how much value?
– maker of the Ting home fire prevention solution – has taken on the challenge of quantifying its product’s efficacy and return on investment. In partnership with for independent data analysis and modeling and Triple-I for its insurance industry expertise and insight, Whisker Labs found that Ting reduced fire claims within the study sample by an estimated 63 percent, resulting in 0.39 fewer electrical fire claims per 1,000 home years of experience, in the third year after installation. This translates into a fire claims reduction benefit of $81 per customer.
"This study provides concrete evidence of the value that telematics technology can deliver," said Patrick Schmid, chief insurance officer at Triple-I. "While IoT solutions are gaining traction with many success stories, rigorous analysis of claims reduction has been harder to find until now. This analysis clearly shows Ting reduces claims and provides a positive return on investment for insurers."
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Download triple-i_ting_fire_prevention_program_07242025.pdf
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